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Why Constant Contact Chose Telgorithm to Power Its 10DLC Messaging | Telgorithm Customer Testimonial
Due to regulatory requirements, most sole proprietors who typically don’t have a federal EIN or tax ID, have historically been locked out of using SMS to market themselves to customers.
“Our mission is to help small businesses excel and compete with their larger rivals.” - Russ Morton, CPO
Constant Contact partnered with Telgorithm to pair its 10DLC messaging technology with Constant Contact's powerful digital marketing platform, enabling sole proprietorships to send compliant bulk SMS messages without a federal EIN or tax ID.
“With the digital landscape evolving, SMS marketing has emerged as a crucial tool, offering high engagement rates and real-time communication value.” - Russ Morton, CPO
Integrating with the Telgorithm API was a new effort for the Constant Contact team. Ensuring the matching of outbound messages with inbound responses and high deliverability rates were key requirements for Constant Contact.
Telgorithm smoothly guided the Constant Contact team through the integration process.
Telgorithm’s unique conversation metadata feature enables seamless matching of outbound messages with inbound responses, which allows customers to achieve marketing-specific goals like creating threaded text conversations or tracking certain unique promotions. Unique features ensure an enterprise-grade experience for even the smallest businesses.
Telgorithm’s Smart Queuing ensures high deliverability and helps small businesses avoid paying for failed messages.
“Our customers saw real ongoing results and savings - thanks to Telgorithm’s Smart Queueing capabilities, which ensures high SMS deliverability rates.”- Russ Morton, CPO
A Constant Contact 'brand ambassador' needed to get Campaigns approved to activate SMS marketing a few hours prior to a crucial event.
Telgorithm's support team worked with Constant Contact’s customer to quickly turn up their Campaigns and resolve the issue so they could activate SMS marketing.
“We appreciate Telgorithm’s strong customer support ethos. With Telgorithm’s support, we resolved the issue in no time.”
- Russ Morton, CPO
