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Term

10-digit Long Code (10DLC) Numbers

Definition

10-digit long code numbers, known as 10DLC, are ten-digit phone numbers that businesses can use to send A2P text messages to customers in North America. 10DLC supports both transactional and promotional messaging, and can include any US area code. The benefit of this is that region-specific phone numbers can feel more personalized (and less spammy) to recipients.

Compared to toll-free, sending SMS & MMS messages on 10DLC actually costs less, and inbound messages are free. Plus, you receive the same (or in some cases, higher) throughput limits on 10DLC.