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The “ins & outs” trend is everywhere—usually focused on aesthetics, habits, or preferences.
When it comes to A2P messaging, it’s none of those things.
Here, what’s “out” doesn’t just feel outdated, it costs money. Failed messages, wasted spend, compliance issues, and operational friction all tend to show up when teams tolerate things that no longer work at scale.
As we head into 2026, the gap between what’s acceptable and what actually works is widening.
This post is a simple breakdown of what we’re seeing ISVs move toward—and what they’re actively moving away from—based on real conversations across the A2P ecosystem.
Managing throughput before messages fail
Teams are moving away from reactive throttling and toward proactive control. Using technology like Telgorithm’s patented Smart Queueing to proactively look up carrier limits before messages are sent is becoming essential for both deliverability and cost control.
Not paying for messages that never deliver
Failed traffic is no longer seen as an unavoidable cost of doing business. ISVs are increasingly unwilling to pay for messages that hit carrier limits and never reach an end user.
Redundancy across delivery routes
Single paths create single points of failure. Built-in redundancy across trusted DCA routes is becoming a standard expectation as volumes grow, compliance evolves, and carrier behavior changes.
Ownership and visibility into registration
Black-box registration doesn’t scale. Platforms want clear insight into Brand and Campaign status, faster iteration, and fewer surprises once traffic is live. (Hint: Campaign Service Provider (CSP) registration plays a key role here.)
Flexibility between messaging and voice
More teams are recognizing that strong voice performance doesn’t guarantee strong messaging performance. The ability to separate the two—when needed—is becoming a strategic advantage. You can read more on Hosted Messaging here.
Finding out about carrier limits after delivery breaks
Learning that customers exceeded T-Mobile’s daily limit only after messages fail is no longer acceptable at scale.
Paying for failed traffic you can’t recover
If a message fails due to known constraints, teams are increasingly asking why it was sent—and billed—in the first place.
Treating compliance as optional
Short-term workarounds are turning into long-term risk. Content that “drifts” from its approved use case doesn’t fly. Registration and enforcement have tightened, and carriers are far less forgiving.
Losing control once registration is submitted
ISVs don’t want to hand off responsibility and hope for the best. Visibility and accountability matter throughout the entire lifecycle.
Accepting poor messaging performance because voice “works fine”
Messaging and voice have different realities. Treating them as inseparable often means settling for underperformance where it matters most.
What’s changing in 2026 isn’t just technology—it’s tolerance.
ISVs are becoming less willing to accept failed messages, hidden costs, and operational blind spots as “just how A2P works.” The teams that scale sustainably are the ones choosing control over guesswork and proactive infrastructure over reactive fixes.
If your team is assessing your SMS API provider heading into 2026, that’s not overthinking.
It’s experience.
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By clicking the submit button below, I hereby agree to and accept Telgorithm’s terms and conditions.