Choosing the Right 10DLC Partner: Telgorithm vs. Bandwidth

When your A2P 10DLC messaging platform is running smoothly, it’s easy to ignore what’s under the hood — until it breaks.

Bandwidth has been the default choice for many software providers, but under the surface, its lack of 10DLC specialization makes it vulnerable to message failures, compliance delays, and ballooning support costs. It’s not a matter of if issues will arise — it’s when. And by the time they do, migrating can feel like a fire drill.

That’s why more SaaS companies are making the switch to Telgorithm before the fire starts.

Built specifically for 10DLC, Telgorithm offers automated registration, smarter deliverability protection, and hands-on CSP support designed to future-proof your messaging product — so you can scale without worrying about bandwidth limits (pun intended), registration roadblocks, or message delivery chaos.

Here’s what you need to know about Telgorithm vs. Bandwidth. 

Bandwidth’s 10DLC Limitations: What’s Under the Hood?

Despite its telecom pedigree, Bandwidth wasn’t built for 10DLC. Most customers experience:

• Limited CSP Support: Bandwidth often registers customers as Resellers, not Campaign Service Providers (CSPs), which eliminates any direct visibility or ownership over your Brand and Campaign registrations with The Campaign Registry (TCR). If you ever need to migrate, you’ll have to re-register every Brand and Campaign from scratch, including third-party vetting — a process that can cost thousands and take weeks.
• Manual Registration: For CSPs in particular, there’s more manual work involved for 10DLC setup and registration compared to Telgorithm. This means additional dev work and ongoing upkeep—with minimal guidance. 
• Deliverability Roadblocks: Bandwidth lacks built-in deliverability tech. That means no message queueing safeguards, no pacing to avoid carrier rate limits (like Error 4780, T-Mobile rejected due to volumetric violation), and no proactive failover handling.
• Limited Compliance Help: For the average customer, there’s no 10DLC compliance specialist to walk you through TCR registration or vetting score best practices — which increases the chance of Campaign rejection and costly delays.
• Support That Costs Extra: Need help? Be prepared to pay. Bandwidth often requires a paid professional services contract for support beyond basic troubleshooting, including Campaign escalations or porting issues.

How Telgorithm Future-Proofs Your 10DLC Messaging

Telgorithm was purpose-built for 10DLC — not repurposed from general telecom infrastructure. We focus solely on helping software providers simplify compliance, scale reliably, and stay ahead of messaging disruptions.

Here’s how we do it:

1. Full CSP Ownership — Always

We require our customers to register as CSPs (not Resellers). This means you own your Brands and Campaigns, can port messaging traffic without re-registering, and get full visibility into vetting statuses and error reasons.

TL;DR: No lock-in. No platform dead ends.

2. Automated 10DLC Setup

Our registration workflow automates the entire 10DLC setup process:

• Brand & Campaign creation
• Phone number linking
• Real-time error validation
• Status monitoring

That means faster approvals, fewer errors, and live messaging in as little as 48 hours.

3. Smart Queueing = Deliverability Protection & Cost Savings

Bandwidth doesn’t offer any carrier-aware queueing — but Telgorithm does. Our patent-pending Smart Queueing tech dynamically paces traffic to avoid triggering carrier throttles and blocks. That means fewer delivery failures, higher throughput reliability, and no wasted spend on messages that would have been rejected.

The result? Better deliverability and lower messaging costs — especially at scale.

4. Real Support, Not a Ticket System

Every Telgorithm customer gets:

• A dedicated account manager
• A shared Slack channel
• 24-hour avg. response times from real experts — including Product and Engineering

No add-ons, no upgrade fees — just responsive, expert support from a team that understands 10DLC.

Don’t Wait for the Fire

Most companies wait until Bandwidth breaks something to start evaluating alternatives. But switching after the damage is done means lost time, lost revenue, and possibly lost customers.

The best time to integrate Telgorithm is when everything seems to be going fine — before the next compliance delay, deliverability failure, or support escalation hits.

If you’re serious about scaling 10DLC messaging in 2025 and beyond, the smart move is to integrate and test before the next outage. Reach out to our team to learn about our 30-day trials today.