Mix & Match Voice & SMS Without Disruption: How Hosted Messaging Solves the 10DLC Dilemma

If your platform already has a voice provider that’s working well, but your SMS experience—especially with A2P 10DLC—is falling short, you're not alone.

Many ISVs feel stuck with an underperforming messaging solution because they feel it’s bundled with voice. But in reality, your Voice and SMS is already split between your current providers Voice API and SMS API as they are different products. With hosted messaging, you can route just your SMS and MMS traffic through Telgorithm—while voice continues running through your existing provider, uninterrupted. It’s as simple as plugging your SMS into a “new outlet”. 

Why Diversify Your SMS from Voice?

Because your platform—and your customers—deserve best-in-class performance across the board.

• You're experiencing 10DLC pain points. Long registration timelines, inconsistent deliverability, confusing error codes, or poor support are signs it’s time for a better messaging partner.
• Your voice stack is solid. Maybe your current voice provider offers advanced features or is deeply integrated with your system—but their SMS offering doesn’t hold up.
• You want flexibility. Rather than overhaul your entire communications infrastructure, hosted messaging lets you upgrade SMS without touching voice.

What Hosted Messaging Makes Possible

• Route only SMS/MMS to Telgorithm, giving you full access to our advanced 10DLC support, including expedited vetting, Smart Queueing, and premium deliverability
• Maintain your existing voice setup, keeping your infrastructure stable while solving for the part that’s underperforming
• Ensure compliance through full A2P 10DLC registration and carrier provisioning
• Text-enable landline or VoIP numbers with no need to port away from your voice provider

The Bottom Line

Hosted messaging allows you to be selective—and strategic. You can keep what’s working for voice, and improve what isn’t for SMS. Telgorithm gives ISVs the ability to deliver a stronger, more compliant messaging experience without the cost or disruption of a full provider migration.

Ready to mix and match your SMS from voice and take control of your 10DLC performance? Let’s talk.